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FREQUENTLY ASKED QUESTIONS
Find the Answers Here
CAN DR.OHHIRA® PRODUCTS BE USED DURING PREGNANCY AND NURSING?
All Dr.OHHIRA® supplements - good bacteria, fermented plant extract, and oral collagen - are safe to use during both pregnancy and lactation. If you have any doubt, we always recommend you consult your doctor first.
IF A CHILD CANNOT SWALLOW A CAPSULE, CAN IT BE BROKEN OR BITTEN?
The capsule shell protects the good bacteria from the effects of stomach acid. When the capsule is broken, some of the bacteria will die in the stomach, so the capsule should be swallowed as it is.
Children under 3 years of age usually do not know how to swallow capsules with water. Therefore, it is possible to teach a child to swallow the capsule safely with some slippery food - chewed banana, cottage cheese, bun. After swallowing the food, put the capsule inside and swallow with the bite. Try carefully, taking into account the abilities of the child's age. It is also possible for a child to come up with a beautiful story that a capsule for good bacteria is like a boat that safely transports them to the abdomen, where they live and take care of order inside us. It is therefore very important that the boat is healthy, without holes. Stories inspire and encourage children to grow up!
WHAT IS THE DIFFERENCE BETWEEN GOOD BACTERIA AND FIBRE AND WHEN TO CHOOSE ONE PRODUCT OR ANOTHER?
The product in capsules - formulas STANDARD and DELUXE - contains good intestinal bacteria, which is recommended to be used when needed, i.e., when there is a decrease/lack of good bacteria in the intestine, such as after antibiotics, vomiting, diarrhoea, poisoning, viral infections, gastrointestinal discomfort (bloating, flatulence, heaviness).
The product in the bags - FERMENTED VEGETABLE EXTRACT is a nutrient and medium for good bacteria. The organic acids and more than 500 postbiotic substances formed during fermentation create and maintain a favourable environment (pH level) for good bacteria, and the fibrous substances nourish, strengthen, and nurture the individual intestinal microflora.
So, if you need to restore the microflora (if there are no bacteria), choose capsules, and if you want to strengthen an individual microbiota, then choose fermented extract in the mini bags.
DO YOU APPLY ANY DISCOUNTS?
There are no discounts, promotions or sales in our e-shop, because the price of products reflects their content: the abundance and quality of ingredients, efficiency, product safety, clinical studies.
The quality of the products is always impeccably high, so you always pay the same price for it.
All Dr.OHHIRA® products are highly valued by both professionals and consumers, so we believe that trusted values bring much more joy and value than a discounted price of a few pounds.
WHEN SHOULD A DRINKABLE COLLAGEN BE USED?
Drinkable collagen is recommended to be used for the skin from the age 30 +, when the body’s natural production of collagen start decreasing.
WHO CAN USE DRINKABLE COLLAGEN FOR THE SKIN?
Both women and men can drink collagen, especially adults.
WHAT IS THE BEST DRINKABLE COLLAGEN FOR THE SKIN?
The quality of drinkable collagen for the skin is determined by the low molecular weight of the active substances (≤3000 Da), the marine origin of the collagen and the co-active substances elastin and hyaluronic acid.
HOW LONG CAN YOU DRINK THE COLLAGEN FOR THE SKIN?
Collagen for the skin is taken in courses of 10 bottles each time. It is recommended to repeat the course every 3-4 months.
WHAT IS THE COST OF COLLAGEN SUPPLEMENTS FOR THE SKIN?
A full course of oral collagen for the skin costs £81
HYALURONIC ACID IS USED FOR..?
Hyaluronic acid attracts water into the body's cells and thus saturates the tissues with moisture; it is abundant in the synovial fluid that “lubricates” the joints.
CAN HYALURONIC ACID CAUSE SIDE EFFECTS?
No side effects have been observed for hyaluronic acid.
WHAT ARE COLLAGEN SUPPLEMENTS FOR THE SKIN RECOMMENDED FOR?
Collagen supplements for the skin are recommended for those who want to maintain the youthfulness and good tone of the skin. It provides protection, lubrication, and mechanical stability to the collagen network and protects the cartilage cells of the joint from biomechanical wear.
HOW LONG SHOULD COLLAGEN SUPPLEMENTS BE USED FOR THE SKIN?
The full course of oral collagen for the skin consists of 10 bottles, that you will take in a certain order within 3 weeks period. It is recommended to repeat the course 3-4 times a year.
WHAT IS HYDROLYZED COLLAGEN?
Hydrolyzed collagen is an ultra-low molecular weight protein composed of 3 helically linked amino acids, glycine, proline, and hydroxyproline.
HOW LONG ARE THE SUPPLEMENTS WITH HYDROLYZED COLLAGEN RECOMMENDED TO BE USED?
Food supplements with hydrolyzed collagen are recommended to be used 3 – 4 times a year.
WHAT IS THE COST OF COLLAGEN FOR JOINTS?
Japanese collagen for joints costs £81 per course of 10 bottles.
WHY IS HYDROLYZED COLLAGEN NEEDED?
Hydrolyzed collagen is used as an active ingredient in collagen supplements.
WHAT ARE THE ADVANTAGES AND DISADVANTAGES OF HYDROLYZED COLLAGEN?
By hydrolyzing collagen, its molecules are broken down into very small particles to make it easier for our body to absorb. The smaller the molecule of the active substance, the higher its bioavailability (absorption). And vice versa, the bigger the molecule, the lower is its absorption.
WHY COLLAGEN IS A MUST FOR THE JOINTS?
Hyaluronic acid that is in a joint fluid act as a lubricant.
HOW OFTEN SHOULD COLLAGEN BE USED FOR THE JOINTS?
It is recommended to take collagen in the courses: 3-4 times a year.
WHEN TO START USING COLLAGEN FOR THE JOINTS?
Collagen for the joints can be used as soon as you start feeling discomfort – numbness, cracking, pain.
WHAT DOES COLLAGEN DO TO THE JOINTS?
Hyaluronic acid in the drinkable collagen formula acts as a joint lubricant. Well-lubricated articular cartilage suffers less from biomechanical wear and less irritation to pain receptors.
COLLAGEN IS RECOMMENDED FOR HAIR TO..
All, who wish to maintain healthy, strong and shiny hear!
WHAT ARE THE BENEFITS OF COLLAGEN FOR HAIR?
The elastin and hyaluronic acid in the formula for collagen for hair, together with collagen helps to maintain a good hair structure.
WHAT IS COLLAGEN’S EFFECT ON HAIR?
Collagen is in our hair. The higher its concentration, the healthier is the hair. Replenishing collagen supplies makes hair stronger, retains moisture better, and shines more.
WHAT IS THE COST OF COLLAGEN FOR HAIR?
A full course of Japanese hair collagen (10 bottles) costs £81.
HOW DOES COLLAGEN AFFECT FACE SKIN?
Collagen is one of the most important components of the skin. It is responsible for good skin tone, along with elastin and hyaluronic acid directly affecting the condition of the skin.
WHAT DOES COLLAGEN GIVE TO YOUR FACIAL SKIN?
Collagen gives facial skin volume, improves its tone and helps maintain the skin's youth for longer.
HOW TO USE COLLAGEN FOR THE FACE?
The best body absorption of collagen is in liquid form. Collagen for the face can be taken directly from the bottle or by pouring water or juice.
WHAT IS THE COST OF COLLAGEN FOR THE SKIN?
Collagen for the skin costs £81 pounds for a full course of 10 bottles.
WHAT ARE PROBIOTICS?
Probiotics are living microorganisms that, when ingested in sufficient quantities, can benefit the host. These are the good bacteria with the highest concentrations in the human gut.
HOW ARE PROBIOTICS USED?
The probiotic capsule should be swallowed with water. The capsule does not need to be disassembled as the capsule shell protects the probiotic cultures from the gastric acid.
WHEN SHOULD I TAKE PROBIOTICS?
Probiotics should be used when needed, i.e. when there is a physical decrease/lack of good bacteria in the body - after antibiotic use, poisoning, heavy vomiting, and/or diarrhoea with oral contraceptives or steroids.
WHAT ARE THE BENEFITS OF PROBIOTICS?
Probiotics are useful when the gut microbiota needs to be restored.
WHAT IS FIBRE?
Fibrous substances are carbohydrates of plant origin, ie the nutrient material of the good intestinal bacteria, which helps them to settle in the intestine more quickly and provides good conditions for their nutrition.
HOW VALUABLE ARE FIBRE TO THE BODY?
Fibrous substances nourish, strengthen and nurture bacteria belonging to individual intestinal microbiotics and create a favourable medium for them in the intestine.
WHY DO WE NEED FIBRE?
Fibre is needed for good intestinal bacteria to have nutrients and to grow and multiply in the gut.
HOW MUCH FIBRE DOES THE BODY NEED?
It is recommended that women consume about 25 g of fibre daily and men about 38 g of fibre.
WHAT ARE PREBIOTICS?
Prebiotics are the fibrous substances that feed the good gut bacteria.
WHICH PRODUCTS CONTAIN THE MOST PREBIOTICS?
Prebiotic-rich vegetables, fruits, nuts, mushrooms, i.e. all products of plant origin.
WHY PREBIOTICS?
Prebiotics are food for good gut bacteria. The fuller the intestinal bacteria, the more they can produce the substances needed by the body - vitamins, enzymes, amino and organic acids, hormones.
CAN PREBIOTICS BE USED BY CHILDREN?
Yes, prebiotics can be used by children. They are especially needed for those children who lack plant-based foods in their daily diet.
WHAT IS THE RETURN POLICY?
Your satisfaction is important to us!
If for any reason you are unhappy with the product, you can return or exchange it within 14 days after the delivery.
MY ORDER WAS DAMAGED IN TRANSIT, CAN YOU HELP?
We and our shipping partners work hard to deliver your order in perfect condition!
While we are constantly improving our delivery processes, occasional damage during transportation may happen. If you have received a damaged product, please contact us with your order number and images of the damaged product so we can replace the item or refund you.
WHAT ARE YOUR SHIPPING OPTIONS?
Your order is prepared within two working days in the UNITED KINGDOM.
We offer the following delivery options sent by DPD:
Free standard delivery on the orders above is £ 50 (2-3 working days)
Standard delivery £ 3.99 (3-5 working days) is below £ 49.
No shipping option to other countries.
I HAVEN’T RECEIVED MY ORDER; CAN YOU HELP ME, PLEASE?
Your satisfaction is important to us.
We partner with reputable couriers to deliver your order within your chosen timeframe. However, delays can occasionally happen, and we know how stressful this can be. Whether the delay is due to adverse weather conditions, traffic problems, or simply human error, your patience is highly appreciated.
If your order is taking longer than usual to reach, please contact us with your order number so we can investigate further the delay reasons and solve it.
THE DRINKABLE COLLAGEN OR PROBIOTICS I WANT IS OUT OF STOCK, WHEN WILL I BE ABLE TO BUY IT?
We work hard to make sure we don't run out of your favourite food supplement products: collagen and probiotics.
However, occasional delays may happen. If there is something out of stock, be sure to check again soon as it won't take long to be restocked!